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How to use My tickets

My tickets is your signed-in home for upcoming and past bookings. Use it to open event details, download calendar files, and reach ticket links when they are ready.

What this means

Each booking card shows the event name, date, booking reference, and amount paid for ticket orders. From there you can open the full booking page for calendar options, wallet passes, and ticket access when available.

What to do next

Sign in with the email you used at checkout.
Go to My tickets at /my-tickets.
Under Upcoming, find your event and select View booking.
On the booking page, review ticket holders, add-ons, and any steps still required (such as assigning names).
Use Add to calendar on a booking when that option is shown.
Open wallet or ticket links from the booking page when they appear.
For past events, expand Past to find older bookings.

Good to know

Calendar and wallet options may not appear on every booking. They depend on the event and site configuration.
If a booking still shows as processing, ticket links may appear after issuance completes. Refresh My tickets or check your email before contacting support.
Refund requests, when available, are started from the booking or support area.

Related help

How to access your tickets
Adding an event to your calendar
Wallet passes explained
Missing ticket or confirmation email
How to request a refund

Trust and safety

Community expectations, reporting concerns, fraud awareness, and safe participation on MyEventLane.

Choosing RSVP or paid tickets

Pick the right ticket setup based on your event goals.

Community guidelines

How we expect people to behave on MyEventLane — respect, inclusion, and organiser responsibilities.

How to request a refund

Check eligibility and send a refund request through the right channel.

How to RSVP to a free event

Reserve your place at a free event and keep your confirmation handy.

Managing your event dashboard

Track bookings, attendee activity, and quick event edits.

Refunds on MyEventLane

How ticket refunds work on MyEventLane, what organisers decide, and what the platform supports.

How to access your tickets

Where to find your ticket email and QR code before event day.

How to create an event

Set up your event details, timing, and tickets before publishing.

Adding an event to your calendar

How to add a booked event to your calendar from My tickets, confirmation email, or the event page when those options are available.

Missing ticket or confirmation email

What to do if a confirmation email or ticket link has not arrived — check inbox, My tickets, and when to contact support.

After you book a ticket

Where to find your booking confirmation, My Tickets, calendar links, and optional wallet passes after you buy a ticket.

Still need help?

If this article did not resolve it, contact support and include your booking or event details.

Contact support

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