Refunds explained
Each event sets its own refund policy. Check the event page for conditions and cut-off times. If you need help, contact the organiser first or reach out to MEL support.
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Check eligibility and send a refund request through the right channel.
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How to use My tickets
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Missing ticket or confirmation email
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Still need help?
If this article did not resolve it, contact support and include your booking or event details.
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